88fd Privacy Policy
This document fully explains how important your personal information is to us, and how we collect, store, and use it.
Table of Contents
- 1. Introduction and Scope
- 2. Types of Information Collected
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Information Storage and Security
- 6. Sharing Information with Third Parties
- 7. Cookies and Tracking Technologies
- 8. Information of Minors
- 9. Your Rights
- 10. Policy Changes
- 11. Contact
Introduction and Scope
88fd is an online gaming platform that provides casino and sports betting services to users in Bangladesh. This privacy policy document explains how 88fd collects, stores, processes, and protects the personal information of its members and website visitors.
This policy applies to the website https://88fdcasino.cam and all associated services. By registering an account or using any service on our website, you are considered to have read this privacy policy and agreed to its terms. For full details on the general terms of 88fd's services, please read our Terms and Conditions.
Any changes to this policy will be published on this page with the date of the update noted. For significant changes, registered members will be notified by email where possible.
Types of Information Collected
88fd may collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- National ID number or passport number (when identity verification is required)
- Current address
- Email address
- Mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transactions)
- Bank account number and bank name (for bank transfers)
- Deposit and withdrawal transaction history
2.3 Activity-Related Information
- Play history and betting activity
- Bonus and promotion usage records
- Login time, IP address, and device type
- Support team communication history
2.4 Technical Information
- Browser version and operating system
- Cookie and session data
- Website visit patterns and navigation history
How Information Is Collected
88fd collects information through the following methods:
3.1 Direct Collection
When you open a new account at 88fd, make a deposit or withdrawal, claim a bonus, or contact the support team via live chat or email, you provide certain information to us directly. This information is given voluntarily and is necessary to use the service.
3.2 Automatic Collection
When you use our website, some information is collected automatically. This includes data collected through cookies, IP addresses, session information, and server logs. This information is used to improve the platform's performance and ensure security.
3.3 Identity Verification Process
When completing account verification (KYC), you may be required to submit scans or photos of your identity documents. These documents are used solely to confirm your identity and maintain the security of the platform.
Purpose of Using Information
Collected information is used for the following purposes:
- Account Management: To handle registration, login, and account security.
- Financial Transaction Processing: To complete deposits and withdrawals and maintain accurate records.
- Service Improvement: To analyse user experience and improve platform performance.
- Customer Support: To resolve your questions or complaints promptly.
- Bonuses and Promotions: To provide relevant offers based on your eligibility.
- Fraud Prevention: To prevent unauthorised access, fraud, and money laundering.
- Communication: To inform you of policy changes, security alerts, and important account-related information.
88fd never sells your personal information and does not use it for any purpose other than those stated here.
Information Storage and Security
88fd applies industry-standard security measures to keep its members' information safe. All data stored on our servers is protected by SSL encryption, which guards information against unauthorised third-party access.
5.1 Retention Period
We retain your information for as long as your account is active. Even after an account is closed, financial records and identity verification documents may be retained for a specific period as required by applicable legal obligations.
5.2 Security Measures
- SSL/TLS encryption on all connections
- Sensitive data stored in encrypted form
- Regular security audits
- Two-factor authentication for account access (where applicable)
- Restricted staff access to data — only staff who need it can access personal information
5.3 Data Breach
In the event of a data breach, 88fd will notify affected members as quickly as possible and take the necessary remedial steps.
Sharing Information with Third Parties
88fd does not sell or rent your personal information to third parties. However, in specific circumstances, limited information may be shared with trusted partner parties:
6.1 Service Providers
Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and associated banks for payment processing. Game software providers may also receive limited data in order to deliver technical services. All such partners operate under strict confidentiality agreements.
6.2 Legal Obligations
Information may need to be provided in response to lawful requests from law enforcement agencies, court orders, or applicable legal requirements. In such cases, only the minimum necessary information is disclosed.
6.3 Business Transfers
In the event of a business merger or transfer, user information may be transferred to the new authority, subject to the same standards set out in this policy being maintained.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 88fd website. Cookies are small data files stored in your browser that help improve the website's functionality.
7.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — the platform cannot function properly without them.
- Functional Cookies: Used to remember your preferences (such as language selection).
- Analytics Cookies: Used to analyse website traffic and usage patterns.
7.2 Cookie Control
You can control or reject cookies through your browser settings. However, disabling essential cookies may affect some core features of the website.
Protection of Minors' Information
All 88fd services are intended only for persons aged 21 or older. We do not knowingly collect any personal information from anyone under the age of 21. Age is verified at the time of account registration, and if there is reason to believe an account was opened by a minor, 88fd reserves the right to suspend that account until it is verified.
For more information on responsible gaming, please read our Responsible Gaming section, which covers safe gaming practices including the protection of minors.
Your Rights
As a member of 88fd, you have the following rights regarding your personal information:
9.1 Right to Access
You may request to know what information we hold about you. We are committed to responding to such requests within 30 working days.
9.2 Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly in your account settings; for more complex cases, contact the support team.
9.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
9.4 Right to Restrict Processing
You may request that the use of your information be limited to specific purposes, particularly in relation to marketing communications.
9.5 Right to Complain
If you have any concerns about how your information is used, you may raise a complaint with the 88fd support team. For general questions, visit our FAQ section, where you will find answers to common questions about accounts and privacy.
Policy Changes
88fd reserves the right to amend this privacy policy at any time. If any changes are made, the revised version will be published on this page and the date of the update will be noted at the top of the page.
For minor changes, notice will be given on this page only. For significant changes, registered members will be notified by email where possible. Continued use of the website after any changes constitutes acceptance of the updated policy.
For complete information on the general terms of our services, visit our About Us page, which contains more details about 88fd's services and values.
Contact
If you have any questions, data access requests, or complaints about this privacy policy, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.
Live Chat: Get instant help directly through live chat on the website.
Email:
When sending a privacy-related request by email, include "Privacy Request" in the subject line and send it from your registered email address.